Return & Exchanges
Policies:
- There is a 10 day return policy for store credit only on necklaces and bracelets with the exception of clearance sale items, earrings and rings, which are final sale. Item(s) needs to be unworn, show no signs of wear or damage and be in its original packaging in order to get full store credit. If you fail to send your return in 10 days from return initiation date or do not follow return instructions correctly, your return request will be voided or returned.
- Credit is only for price of item(s) and shipping fees are non-refundable.
- Customer assumes responsibility for fees associated with returning item. Please note as soon as we receive and have taken care of your return, we will email you to confirm that your credit has been issued.
- To process your return please email your name and order # to: returns@modalovejewelry.com
If you have any further questions please contact us so we can help you out.
Having happy satisfied customers is our main priority!